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05-22-2022 02:54 PM - last edited on 05-22-2022 03:01 PM by MayS
I have a HP ENVY 7640 e-All-in-One Printer. After checking, it is said from the HP website that it is eligible for Instant Ink enrollment. However, after I started the enrollment and following all the right steps, at the last step, the website told me that it is not eligible for instant ink enrollment. I am wondering what was the problem and how to solve it. Thanks.
05-25-2022 11:28 AM
@peterlee005, Welcome to the HP Support Community! I’m here to help.
I understand you are trying to enroll the printer in Instant Ink.
If the issue persists,
- I've sent you a private message with further instructions to resolve this issue.
- In order to access your private messages, click the private message icon on the upper right corner of your HP community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Let me know how it goes.
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