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    HP Solution Center Adobe Flash player error

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Common problems for HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP+ PLANS: INK AND TONER..
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Message 1 of 4
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Officejet PRO 8715 not elegible for instant ink

HP Recommended
Microsoft Windows 10 (64-bit)

Hello, I can't activate the 3 free months of HP instant ink.

After writing the code the site tell me that the printer is not elegible.

I have tried to change the code more time but the problem remain. Have a solution? Thank you

3 REPLIES 3
HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

@Gallyfa I suggest you select the printer series instead of your model name, use this: 

  • HP OfficeJet Pro 8710 Series

As your printer series is compatible with HP Instant Ink, once registered, you should be able to claim the 3 free months, if that doesn't work, simply respond to my private message and I'll help you with it from my end,

 

Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers: 

Click here for more details on how to access the private messages on HP Forums

 

P.S: Welcome to HP Community 😉

 

We eagerly await your response,

Help us, help you.

And Take care.

Riddle_Decipher
I am an HP Employee

Retired
Retired
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Message 3 of 4
Flag Post
HP Recommended

@Gallyfa

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.



 

 

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Message 4 of 4
Flag Post
HP Recommended

After a reset to default setting I have enrolled the program instant ink correctly. Thank you at all.

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