11-10-2019 03:38 AM
Hello, I can't activate the 3 free months of HP instant ink.
After writing the code the site tell me that the printer is not elegible.
I have tried to change the code more time but the problem remain. Have a solution? Thank you
11-12-2019 04:06 PM
@Gallyfa I suggest you select the printer series instead of your model name, use this:
- HP OfficeJet Pro 8710 Series
As your printer series is compatible with HP Instant Ink, once registered, you should be able to claim the 3 free months, if that doesn't work, simply respond to my private message and I'll help you with it from my end,
Check next to your profile Name, you should see a little blue envelope, please click on it as I've sent out a list of questions and I could provide a better solution once I have the answers:
P.S: Welcome to HP Community 😉
We eagerly await your response,
Help us, help you.
And Take care.
I am an HP Employee
11-12-2019 04:10 PM
Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.