08-01-2019 10:59 AM
HP ENVY Photo 7855 using HP Instant Ink.
Solved! Go to Solution.
08-04-2019 02:49 AM
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Try step#3, 4 and 5 from this document.
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I am an HP Employee
08-06-2019 11:21 AM
I had no idea that for PDF's and some other things (grey scale e.g.) the color cartridge is used to print black. After playing with it to no avail I suddenly got the message that the color cartridge was empty.
I replaced the color cartridge and it now prints fine. I am surprised that this did not pop up when I searched this forum?