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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Katrinajoyce13
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Preventing unauthorised printing from unknown devices

HP Recommended
HP ENVY
Microsoft Windows 10 (32-bit)

How do I stop people I don’t know from connecting and printing through my printer. It’s using my page limit and ink znd is getting pretty irritating.

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asmita6658
HP Support Agent
HP Support Agent
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HP Recommended

Hi @Katrinajoyce13

 

Welcome to the HP Support Community. I'd be happy to assist you with the printing issue. 

 

If you have Wi-Fi Direct enabled, please disable the Wi-Fi Direct. On the printer control panel, touch the HP wireless direct icon (), or navigate to the Network Setup or Wireless Settings menu and touch Wireless Direct, and then turn off the connection.

 

You may try these steps - 

 

1) In the search box, type "Printers & Scanners".

2) Click on your printer from the list.

3) Click on "Manage".

4) Click on "Printer Properties".

5) Click on "Security" tab.

6) Click on "Deny" for Print option under "Permissions for Everyone".

 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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