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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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I cannot seem to find the UK instant ink website anymore. I find the HP websites annoyingly unhelpful. I have tried logging in but their website claims I have no printers on the instant ink but I have two. I have wasted 45 minutes and feel like chucking both printers in the nearest bin and buying something straightforward from Epson or any other manufacturer instead,

1 REPLY 1
HP Recommended

@AdamB2 

 

Welcome to the HP Community Forum.

 

Well, it took a minute...

I eventually found the UK Instant Ink website by opening the Instant Ink Website in the USA >

Switched location (Flag at the bottom) to the UK >

That opened the HP. com website - UK > Clicked Support >

Under "Support by product" > Selected Instant Ink

Next it opened the page in my location (USA) > I clicked the Flag (at the top this time) to set it to UK.

 

Yes, convoluted.

It might be less difficult if one starts at the HP. com website - UK 

No, I cannot explain any of it, not even whether the page (link below) will work for you...

 

Instant Ink Website - UK

https://instantink.hpconnected.com/uk/en/l/v2

 

No Joy?

The faster option is to contact Instant Ink Support and ask for help.

 

Comments, questions, objections, need information you cannot find online?

 

Consider:

Check the Website or your Service Contract (link below) for a contact number.

 

Details / Next Steps

 

Please contact HP Instant Ink Support during business days and hours available in your region.

 

OR

 

You may choose to wait here in the HP Community for an agent to find and respond to your question.

When necessary, Agents can access private information.

Waiting is not always faster > Our Community is not  HP Instant Ink Support   – Waiting generally works.

 

Things that are Instant Ink

Start…

Instant Ink >> Details / How-to / Articles / >>>> Contact Information  <<<<

 

Active subscription?

Contact Instant Ink Support from within your Instant Ink Account

 

OR

 

Instant Ink Support >> HP Instant Ink Support   

 

Instant Ink - Chat

 

Instant Ink Support Website – Read…

HP Instant Ink - Support, Enroll, FAQ, Terms of Service Contract

Not your home site?  Click the Flag to change to your region.

Scroll down – As  available in your region, look for contact number on the webpage.

 

AND

 

Examples of the Terms of Service Contract for various regions

NOTE:  Terms of Service Document includes phone contact information

 

 Instant Ink - Terms of Service - USA

 >>>> Instant Ink – Terms of Service - UK

 TERMINI DI SERVIZIO DI HP INSTANT INK - Italy 

Instant Ink - Terms of Service - Ireland

CONDITIONS GENERALES D’UTILISATION DU SERVICE HP INSTANT INK - France

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

Lots of  information – Instant Ink

 

Start here:  Get HP Instant Ink Support

Section

 

Scroll to bottom of web page >>  Section – Details -- Documents

 HP Instant Ink Help - Enrolling in HP Instant Ink

 HP Instant Ink Help – Solve Problems

 HP Instant Ink Help - Manage your account

 HP Instant Ink Help - Manage your ink or toner

  Recycle your cartridges

  HP Instant Ink Help – Review your bill

 

===============================================================

How does it work?   Details / Plans / TKB / Cancel Information

 

Check through the Website  FAQ

 

Additional Information:

 

 HP Instant Ink - Cancel Your HP Instant Ink Service

 HP Instant Ink - Enrolling in HP Instant Ink

 HP Instant Ink - Page Count Is Not the Same as Actual Pages Printed

 

 TKB article contributed by HP JessikaV

 Fixing Instant Ink cartridge errors

 

TKB Article contributed by HP JillSa

Cancelled Instant Ink service and now I can't print  

 

 INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

Scroll down to the FAQ – READ Everything

What is an HP Instant Ink Platinum subscription?

HP Instant Ink Platinum is a printer subscription program with an all-inclusive monthly payment. This payment includes the printer, 24/7 hardware support, next-business-day replacement warranty, and CarbonNeutral usage certification. The subscription also includes a new printer every two years.

 

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Thank you for participating in the HP Community:

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.