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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
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Hi @llong5555,
This warning means Instant Ink detected an issue with your subscription, usually the payment method (expired/declined card) or the account status.
- Sign in at https://www.hpsmart.com with the account the printer is enrolled in.
- Open Account > Billing and confirm the payment method is current.
- Make sure the printer is online/connected to the internet so it can sync the updated status.
- If everything looks fine and the warning stays, contact Instant Ink support, they can see the exact cause on your account: https://support.hp.com/contact-hp
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