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Featured blog article:

Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .

‎10-28-2026 07:08 PM

HP Recommended
Product: HP OfficeJet Pro 8135e All-in-One Printer

A problem has occurred with your hp account and you will be unable to print soon unless the issue is resolved.

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1 REPLY 1

‎10-28-2026 07:37 PM

HP Recommended

Hi @llong5555,

This warning means Instant Ink detected an issue with your subscription, usually the payment method (expired/declined card) or the account status.

  1. Sign in at https://www.hpsmart.com with the account the printer is enrolled in.
  2. Open Account > Billing and confirm the payment method is current.
  3. Make sure the printer is online/connected to the internet so it can sync the updated status.
  4. If everything looks fine and the warning stays, contact Instant Ink support, they can see the exact cause on your account: https://support.hp.com/contact-hp
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