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Dani7124 Top Student
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Solved!

single cartridge mode

Envy Photo 7858
Microsoft Windows 10 (64-bit)

Message: "Printing in single cartridge mode. Your printer may come with one cartridge. You may add the other one at any time."

There are TWO 64/303 CRARTRIDGES installed. Printer not recognizing the color cartridge. What to do? These are the first ink on the INSTANT INK PROGRAM.

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Dani7124 Top Student
Top Student
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Message 2 of 2
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HP Recommended

Solved!

single cartridge mode

Problem solved:  Can't believe my daughter forgot to take the strip off before installing the color. She did on the black. Sometimes it is a simple fix, once you know what is going on.


@Dani7124 wrote:

Message: "Printing in single cartridge mode. Your printer may come with one cartridge. You may add the other one at any time."

There are TWO 64/303 CRARTRIDGES installed. Printer not recognizing the color cartridge. What to do? These are the first ink on the INSTANT INK PROGRAM.


 

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