cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Level 1
2 1 1 0
Message 1 of 2
184
Flag Post
HP Recommended

Solved!

single cartridge mode

Envy Photo 7858
Microsoft Windows 10 (64-bit)

Message: "Printing in single cartridge mode. Your printer may come with one cartridge. You may add the other one at any time."

There are TWO 64/303 CRARTRIDGES installed. Printer not recognizing the color cartridge. What to do? These are the first ink on the INSTANT INK PROGRAM.

1 REPLY 1
Level 1
2 1 1 0
Message 2 of 2
173
Flag Post
HP Recommended

Solved!

single cartridge mode

Problem solved:  Can't believe my daughter forgot to take the strip off before installing the color. She did on the black. Sometimes it is a simple fix, once you know what is going on.


@Dani7124 wrote:

Message: "Printing in single cartridge mode. Your printer may come with one cartridge. You may add the other one at any time."

There are TWO 64/303 CRARTRIDGES installed. Printer not recognizing the color cartridge. What to do? These are the first ink on the INSTANT INK PROGRAM.


 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation