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Acrobat Reader DC stops working when I try to print .pdf file

HP OfficeJet Pro 8600
Microsoft Windows 10 (64-bit)

05/06/2020 I recently upgraded to Window 10  Pro from Windows 7 PRO. (was not a FULL Windows 10 install)

Now when I try to print .pdf file  Acrobat Reader DC  I get error message "AC DC has stopped working".  .PDF file opens fine .  Printer works fine on other programs now and on .pdf files prior to Windows Upgrade..

If anyone has experience this or has some ideas I would appreciate a reply.

  • I have done the TOTAL Uninstall of Printer and Drivers.
  • Reinstalled Printer and drivers--both through HP website.
  • (Checked along way to make sure everything was gone.)
  • Printer is set as Default printer.

 

  • Then did TOTAL Uninstall through Adobe website and
  • Reinstalled program with updates per instructions. 
  • Also checked along the way to make sure everything was removed. Rebooted etc.
  • Acrobat Reader is set as default for .pdf files

Also one suggestion from Adobe Comm. was to do a "Semi-Full" or "Full Reset" on Printer.  Not sure if this would require a total new printer setup process.  Any thoughts/comments on either of these?

No solution--still get error message.

I have posted question on Adobe Community one reply but no solution.

I have discussed with Microsoft--no solution except to try use their pdf program.

If anyone has a solution to this please let me know.

 

 

 

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HP Recommended

Acrobat Reader DC stops working when I try to print .pdf file

Did you try using Edge?

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Acrobat Reader DC stops working when I try to print .pdf file

Thanks for the reply!

Yes I have looked or a solution using Edge, many refer to Adobe Community. I have read most of them both on EDGE links and also on Adobe Community website.  Their issues with Adobe Stopped Working are somewhat different and any are 3-4-5 years old also not involving Windows 10. 

Please If I have missed something please let me know.

Thank You

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Acrobat Reader DC stops working when I try to print .pdf file

8lives

I may have misunderstood your reply/suggestion about using/trying Edge that I replied back to you a few minutes ago.

I took it as Edge browser.

In Windows 10 Settings I just changed default program for .pdf files to Microsoft EDGE. I can now print .pdf files.

Sorry I misunderstood your reply.

I would prefer to use Acrobat Reader DC if possible so still looking for solution to do so.

Thanks Again!!!!

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Acrobat Reader DC stops working when I try to print .pdf file

Do you have trouble printing all PDF file using Adobe Reader?

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Acrobat Reader DC stops working when I try to print .pdf file

Yes, i have tried to print different ,pdf files and some have new .pdf created after installing Windows 10

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