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‎12-27-2016 02:05 AM - edited ‎12-27-2016 02:49 AM

HP Recommended
Product: Envy 5546
Operating System: Microsoft Windows 10 (64-bit)

How do I change the paper size to Custom Size or User Defined.  There does not appear to be an option to do this.  I have been able to do this with all my previous printers!  I have a programme to print specific size calendars etc, but am unable to use it?

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‎12-29-2016 01:41 AM

HP Recommended

Thank you for trying to help.  I have not yet watched the video in HP Support, but I will.  

Once again, thanks for trying to help!

View solution in original post

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32 REPLIES 32

‎12-27-2016 09:25 AM

HP Recommended

This document is for HP inkjet printers introduced after February 2013.
You can print to non-standard paper sizes with many types of HP home and small office printers.

Print to any size paper within the minimum and maximum printing dimensions your printer supports.

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‎12-27-2016 09:45 AM - edited ‎12-27-2016 09:46 AM

HP Recommended

Thank you for trying to help.  Have already tried this.  This option does not appear either and DOES NOT WORK .  Most printers have an option to User Define paper in the settings, but NOT the Envy 5546.  WHY? 

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‎12-27-2016 11:11 AM

HP Recommended

You would have to pose that question to HP support,  http://support.hp.com/us-en/contact-hp

Is the size within the printer specs?

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‎12-27-2016 11:21 AM - edited ‎12-27-2016 11:22 AM

HP Recommended

None of the paper sizes they offer fit the size required, hence the reason ALL other printers offer a User Defined option!  But the Envy 5546 does not offer this option?

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‎12-27-2016 11:31 AM

HP Recommended

What is the size of your paper?

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‎12-28-2016 12:02 AM

HP Recommended

There are two User Defined sizes I mostly use.  11.8cm x13.8cm (fits into a CD case, and 10.5cm X 29.5cm (which is half the size of an A4 sheet).  WHY have HP dropped the User Defined Option?

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‎12-28-2016 11:09 AM

HP Recommended

5540.JPG

I have no problems creating those two sizes.

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‎12-28-2016 11:51 AM

HP Recommended

Thank you for your reply.  Where did you find that size, because it is not in the list of options on the 5546?  I wish it were!  And there is no option to create  a User Defined size.  I look forward to your answer.

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‎12-28-2016 12:01 PM

HP Recommended

I just followed the steps in "HP Printers - Creating Custom Paper Sizes" link.

Then selected it in the Paper/Quality > Advanced of the Printing Preferences of the printer.

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