Error message 0x61011bed on hp officejet 6700

[OldGuy74]

I have a HP Officejet 6700 Premium with error code 0x61011bed.  I have tried the sugested fix's to no avail.  Can someone tell me what the problem is  and can it be fixed or do I need to purchase a new printer.  

[Riddle_Decipher]

@OldGuy74

Thank you for posting on HP Forums, 

Riddle_Decipher, is at your service (Like a Genie, however, without magic powers) 😉 

As I understand there's an error message on your printer - "0x61011bed",

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

• Have you tried to clean the cartridge contacts as well as the rollers?

• Are you able to move the carriage manually?

• Did you perform a hard reset on the printer?

While you respond to that, here's what you need to do:

In some cases, removing the ink cartridges and resetting the printer can clear the error message.

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

    If the issue persists, continue to the next step.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: https://hp.care/2FmxJws

(By the end of this article all the issues should be resolved)

If the issue persists, I'm afraid this would confirm a hardware malfunction and the best way forward is to either repair or replace the printer, I recommend you Contact HP to know your options:

HP Support can be reached by clicking on the following link:  

1) Click on this link - https://hp.care/2moMFSc

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form. A case number and phone number will now populate for you.

They will be happy to assist you immediately. 

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

If you would like to thank me for my efforts to help you, 

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on the "Accept as solution".

Have a great day!