How do I get my printer to print in color wirelessly. If I use the usb cord, it works.

[CitizenGold]

I cannot get my printer to print in color wirelessly. The color option is not even in the preferences, layout tab. If I use the usb cord, all works fine. Or if I go through google prints I can get color prints. But through any other application, blk and wht is my only option.

[Jay_G24]

Hi  CitizenGold,

Welcome to the HP Support Community. I'd be happy to assist you with the  "Print settings issue"  issue. 

 Let's try and uninstall the printer software from the root level on your PC and install the full feature printer software.

--->In Windows, search for and open Programs and Features.

--->Select your HP printer.

--->Select Uninstall.

--->In Windows, search for and open Devices and Printers.

--->In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”

--->Open up the run command with the "Windows Key + R" key combo.

--->Type printui.exe /s and click OK.

--->Click on the Drivers tab.

--->Look for HP Printer driver. If you see it click on it and click remove at the bottom.

--->Select OK.

--->Select Apply and OK on the Print Server Properties windows.

--->Close Devices and Printers.

And then reinstall the printer full-featured drivers from software and drivers page 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day!