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To resolve issues with error EBS00P0013 on HP Smart App: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎02-05-2020 07:06 AM

HP Recommended

How to enter password when there are two numbers in the same box

3 people had the same question
1 REPLY 1

‎02-05-2020 07:21 AM - edited ‎02-05-2020 07:24 AM

HP Recommended

@cfinn1 

Hello,


What is the exact model of your printer (e.g. CB747A)?
To locate this Product Number P/N: this document.

 

What operating system are you under? (e.g. Windows 10 or macOS 10.14)


Try the following solution, to connect the printer to your wireless network:

  1. On the printer control panel, press the Wireless icon () and then press the Settings icon ().
  2. Touch Restore Default, then press Yes.
  3. Click on the printer software on the desktop.
  4. Click Utilities, Printer Setup and Software Selection, click Connect a new printer and then check Wireless Printer and click Next. A window with the message HP Automatic Wireless Connection appears.
  5. Follow these steps to set up your wireless connection when the HP Automatic Wireless Connection screen appears:
    • Select Yes, send my wireless settings to the printer, and then click Next.
    • Follow the on-screen instructions to complete the software installation and wireless network setup for the printer.

 

Don't hesitate to ask us if you need us.

 

Best regards,:Wink:



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