cancel
Showing results for 
Search instead for 
Did you mean: 
MiracleMaud
Level 1
12 9 0 0
Message 1 of 6
4,639
Flag Post
HP Recommended

I have an officejet 6500A Plus with error code 0x61011bed.

As the thread title suggests, I have an officejet 6500A Plus with error code 0x61011bed.   The printer is out of warranty, but has worked well until a few days ago.

 

I have tried the suggested powering down, removing the power cable from both the printer and the wall socket, but to no avail.  I have also tried replacing the whole set of inks.

 

I understand there is a resent process I can be sent, as a last gasp effort to rescussitate the printer.  Could someone please send me the code, or any other suggestions they may have to save this fantastic little printer.

 

Many thanks.  :womanhappy:

 

 

5 REPLIES 5
Level 13
Level 13
6,150 6,120 493 1,038
Message 2 of 6
4,571
Flag Post
HP Recommended

I have an officejet 6500A Plus with error code 0x61011bed.

Hello,

 

The error code indicates an Paper Jam event. 


Please click https://support.hp.com/us-en/product/hp-officejet-6500a-e-all-in-one-printer-series-e710/4083974/doc... to access the steps that should resolve the issue .

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
0 Kudos
New member bom_bom
New member
3 3 0 0
Message 3 of 6
4,569
Flag Post
HP Recommended

I have an officejet 6500A Plus with error code 0x61011bed.

Hi MircaleMaud

 

You can try to reset your printer by following the steps outlined in the link below.

 

https://support.hp.com/us-en/product/hp-officejet-6500a-e-all-in-one-printer-series-e710/4083974/mod...

 

If the resetting of the printer does not work, you can contact HP support at the link below

 

https://support.hp.com/us-en/contact-hp

 

I hope this helps with your problem

0 Kudos
Level 13
Level 13
6,150 6,120 493 1,038
Message 4 of 6
4,548
Flag Post
HP Recommended

I have an officejet 6500A Plus with error code 0x61011bed.

Hello,

Please click https://support.hp.com/us-en/product/hp-officejet-pro-8600-plus-e-all-in-one-printer-series-n911/432... to access the steps that should resolve the issue .

 

 

Regards,
Jabzi

Give Kudos to say "thanks" by clicking on the "thumps Up icon" .


Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.
0 Kudos
JFedy
New member
2 1 0 0
Message 5 of 6
103
Flag Post
HP Recommended

I have an officejet 6500A Plus with error code 0x61011bed.

I have an office jet printer with error code 0x61011beb . Does anyone have a solution?

0 Kudos
Moderator
Moderator
19,789 15,124 308 1,174
Message 6 of 6
97
Flag Post
HP Recommended

I have an officejet 6500A Plus with error code 0x61011bed.

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation