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- Re: 5 semi-circles down left side that change with document ...

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10-03-2019 02:20 PM - edited 10-03-2019 02:40 PM
I am getting 5 semi-circles down the left side of a portrait document. It picks up part of the document and then repeats it.
When I did a cleaning on the machine, these semi-circles still showed up.
I switched the toner cartridge with another printer and it is still doing it. What stumps me is it will be different every time I print.
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Accepted Solutions
10-03-2019 03:36 PM
The fuser film on the hot roller has delaminated. If the unit is still under warranty contact HP Technical Support and arrange for service. Sadly fuser replacement will be required to resolve this issue.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
10-03-2019 03:36 PM
The fuser film on the hot roller has delaminated. If the unit is still under warranty contact HP Technical Support and arrange for service. Sadly fuser replacement will be required to resolve this issue.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.