HP Laserjet CP1025nw color incompatible with mojave

[robyschlager]

I cannot seem to find get a driver working since I upgraded to mojave with my HP Laserjetnw Color printer. However, it seems to be listed on the list of printers compatable with mojave on HP.  I have reset my printing preferences, updated my OS, installed the latest update for HP drivers for mojave, and uninstalled and reinstalled my printer numerous times. I restarted my computer multiple times during this process. I just was hoping someone would not if there is a compatible driver for this product that works with mojave. If not, is HP working on a fix for this? Thanks

[senan6806]

@robyschlager

A warm welcome to HP forums! This is a great place to get support, find answers and tips to your technical queries.
HP Laserjet CP1025nw printer is AirPrint compatible. Let's try setting up the printer with Apple AirPrint, here is how to do it:

Please ensure that the printer is up to date with its firmware and Mac is up to date with it's software. If you are unsure you may use the links below to update the printer and Mac software:

Update printer firmware

Update software on Mac

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.

2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button  at the bottom of the list.

4.) Click the plus sign , click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint in the pop-up menu. Then click Add.

6.) Try to print and scan.

Let me know how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

[jimmy_02]

Hi

None of this seemed to have worked . My printer doesn't show up in System Preferences ( with or without USB cable connected) I'm unable to update Firmware as HP site says it is no longer supported. Does this mean there is no way to use this printer with Mojave?

[senan6806]

@jimmy_02

As per this document, LaserJet CP1025nw Color printer is not compatible with macOS Mojave and there are no supported drivers available. However if the printer is connected wireless then you can use the steps I suggested in the previous post to setup the printer with Apple AirPrint driver.

[KjeWag]

Are HP planning to relase dirvers for HP LaserJet CP1025 color? If so when?

[senan6806]

@KjeWag

I have sent you a private message, for more details that cannot be shared in a public post.
Can you please check your inbox on the forums page for the private message.
Have a great day!

[robyschlager]

@Senan6806

I'm pretty much asking the same question. Can you private me the same info?

[senan6806]

Hi @robyschlager, I've send you a private message. Please check your Private message icon on the upper right corner of your HP Forums profile. 

Thanks!

[jimmy_02]

Hi

I'm curious as to what all these 'private messages' are that are being sent to people. Is there information in there about a new printer driver for HP Laserjet 1025nw that wolks with Mojave that I would benefit from knowing about? If so cuold you please include me. Thank you

[HKitchin]

I agree... wondering about the private messages and if there is a solution. I still cannot get my CP1025nw printer to work, after updating to Mojave