HP Laserjet CP1025nw color incompatible with mojave

[KjeWag]

No solution presentet yet. I am waiting for  a contact in my region.

[Spooky5]

I spent 3+ hours on the phone with HP Support -- with no success for compatability for the CP 1025nw with Mojave.   Then, in frustration at the lack any clear answer to my question as to when HP was going to address this problem?  The HP support person confessed the incompatability was a "known issue" -- Asked for a timetable for the new driver, HP support was evasive so I asked to speak with a supervisor, then was put on hold for 30 mins until they dropped my call -- Still with no answer and furious at HP Customer Support --   I am going  to report HP to the BBB as I think we all should unless we hear soon.

[jofra]

I can use this printer only with USB

MOJAVE 10.14.1

After try many drivers, at this moment my HP laserjet CP1025nw printer works properly connected by USB in Mojave.
The way is not allowing to select the HP Laserjet CP 1025nw 2.0.20120620 drivers
 
 You must select HP Laserjet CP1023 2.0.20120620 drivers.

I hope this can help you.

Jofra

[woolous]

I also have this problem. I just purchased a new drum so I really don't want have to scrap this printer.

The document you refereed to does list the CP1025 with is part of the same family. Is the cp1025nw really so different? 

Please send me a PM with the additional information that was given to several other posters.

tks, louie

[jofra]

HP do not offer updated drivers and Apple does not offer support for MOJAVE.
It's a shame to have to change a printer for this simple reason, so I tried different ways to make it works satisfactorily.
The airprint method did not convince me. It worked a couple of times and then stopped working again. So I discarded it.
I tried different drivers of the HP laserjet series and found 2 that did work:

1020 (but only print by usb in black and white).
1023 (prints in color by usb and does not give errors as long as we do not configure the printer via wifi).
I think that configuring it with the 1023 drivers is the best option until HP releases a compatible MOJAVE drivers. I discard that Apple works in making compatible his OS for an old printer that HP doesn't gives official support.

[jennyrask]

I have tried all these steps and my cp1025 does not work still. We need our printer to work with Mojave OSx 14.2 what do we do?

thanks

[Spooky5]

I spent hours on the lines with customer service at HP -- and ultimately was told it is a "known issue" ---- But never got a commitment from HP they are actually going to fix the issue ---- Keep bugging HP -- they need to follow through and fix the drive so this printer is compatible with Mojave ---   I just bought a whole bunch of toner too --- I am  NOT happy!

[HKitchin]

I have discovered that the LasetJet CP1025 nw color printer will print PDF and images. It seems that there is a problem with connectting to Microsoft Word. If I save a word document as a PDF I can print it, but the printer does not recognize Microsoft Word.

[Marga442]

I solved the problem with the lasejet cp1025nw and Mojave. Change your printer to wireless and then add the  printer option cp1025nw “Bonjour”. 

[matt507]

No, choosing "Bonjour" doesn't fix anything. And I cannot see "Airprint" as an option for this either.

I recall an era where HP printers used a common language - is there a fallback mode/driver that we can use that will feed compatible code to this printer?

One more reason among many that printers are among the most hateful devices ever made. The manufacturers could at least try to let you use the rest of the expensive supplies that you already have invested in.