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Here is the solution for Blue screen error 83C0000B on HP OfficeJet Pro 8010e, 9020e Printer Series: Click here to view.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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‎06-20-2020 10:04 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

it seems the official website no longer has the HP_Universal_Print_Driver_pcl5, pcl6 is not working for me,  it shows the error 'Unsupported Personality PCLXL"..where can I get the pcl5?

5 REPLIES 5

‎06-21-2020 01:02 AM

HP Recommended

Which printer are you installing? HP has done no development on the PCL5 driver for several years. 

Link in this older post https://h30434.www3.hp.com/t5/LaserJet-Printing/Where-to-find-PCL5-Universal-Print-Driver-for-HP-LJ1...

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎06-21-2020 10:09 AM

HP Recommended

thanks, I am using hp  laserjet 1010...and I followed the link you sent to the video but unfortunately, it seems the link that was provided in that post no longer works

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‎06-21-2020 10:10 AM

HP Recommended

thanks, I am using hp  laserjet 1010...and I followed the link you sent to the video but unfortunately, it seems the link that was provided in that post no longer works

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‎06-21-2020 06:03 PM

HP Recommended

The laserjet 1010 uses a host based driver, it does not have a built in PCL interpreter.  You must use a dedicated host based driver. The PCL drivers are not compatible. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎06-22-2020 11:01 AM

HP Recommended

Indeed, the HP Laserjet 1010 printer only supports the Host-Based printing language, PCL 5e emulation is only supported by the Laserjet 1015 printer, not the 1010 printer, which is not supported by HP UPD:

Spoiler
PCL 5e print driver is the available with the HP LaserJet 1015 only. This driver is automatically installed with the driver CD, but must be added through the Add Printer Wizard.

https://docs.rs-online.com/0585/0900766b80585d0f.pdf

 

The HP Laserjet 1010 printer is not supported on any later MS Windows OS versions and no drivers are available, not on Windows 7 or any later version, Windows Vista was the latest supported operating system.

https://support.hp.com/us-en/document/c03737332

 

Shlomi



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