MFP M277 dw suddenly showing supply memory error after update

[Ranirat]

YES YES YES!!  Worked a treat.  Printer was connected via USB but I had to NOT use the HP manager, doing it by downloading instead.  

Thanks a million Macca - you are a genious.

[liat2768]

mine worked fine over wifi 🙂

[rickthesalesguy]

I downloaded the older firmware directly to my computer.  Hooked the printer up to the computer using USB.  Selected "Allow Downgrade" on the printer.  Suppesedly installed downgraded firmware, but everytime I check firmware, it is showing the new firmware still.  Please tell me what I am doing wrong????

[liat2768]

Is it still showing the supply memory error? I didn't have to do anything beyond download the old firmware and set the printer up to not auto report or update information to HP

[rickthesalesguy]

Yes it is still showing the *%$#!@&   errror 😞

[liat2768]

All I can tell you is I followed Macca's instructions exactly. No USB connections, no anything.  I used the HP download and install assistant that is on the website. It pushed the firmware to the printer without any intereference on my part. Here are his instructions again. 

Go to http://support.hp.com/us-en/drivers/selfservice/HP-Color-LaserJet-Pro-MFP-M277-series/7089945/model/...

select the firmware option, currently there are two listed

select

HP LaserJet Pro Series Firmware Update Utility

Version:20150716Apr 21, 2016

Email 64-bit details

HP's Terms of Use 20150716

follow the install by using the HP download and install assistant

[Frank4HP]

I have same problem of error message 10.1000 supply memory error, but with my HP LaserJet Pro 100 color MFP M175a printer.  Will the same solution work please?

[val1953]

---

Thanks, I had the same problem.

 That is rediculous.  Charge $300 for the printer then $300 for the toners.

I won't buy this again!!!

[Jaykob]

Did anybody check if the 20160921 firmware release also rejects 3rd party toners? I'm fed up with the AirPrint bug in the old firmware that is supposedly fixed now. 

[Ranirat]

No - I didn't dare update after the last fiasco.  Thank goodness the remedy posted here worked for me last time.