11-26-2019 02:43 AM
The printer is restarting when prenting from mobile android (8.1.0) via hp smart app
Solved! Go to Solution.
11-26-2019 09:38 AM
The printer should not restart from a print job. This suggests the printer experienced a crash of some kind.
Try looking up the event log from the printer for more clues. You can access teh event log by printing off a report from the printers control panel or through the Embedded Web Server/Admin web page. Shoot us a copy of the log for more suggestions.
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