Autotracking X30

[X30]

Pregunta en inglés al fabricante:

"Is it possible to define an exclusion zone for the autotracking feature on Poly X Series cameras? In a meeting room with glass walls, the camera loses focus on the speaker when someone passes through the side aisle."

Traducción al español:

"¿Es posible definir una zona de exclusión para la función de seguimiento automático en las cámaras de la Serie X de Poly? En una sala de reuniones con paredes de cristal, la cámara pierde el enfoque en el orador cuando alguien pasa por el pasillo lateral."

[SteffenBaierUK]

Hello @X30 ,

Welcome to the HP community. This is an English speaking only community.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application you are using.

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions.

I would suggest you look at 4.1.0 release >here< as this has Poly DirectorAI Perimeter ensures precise participant framing.

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

Best regards

Steffen Baier