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We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Hi,

 

I am having a issue to register calandering service

 

All exchange and Skype for Business are On-premises setup. 

 

I successfully registered the Skype for business server as SIP. Now I wish to register the calandering service, but I'm keep getting an error "Invalid domain, user name, or password. Please check your credentials and try again." when using the Auto discovery feature. 

 

Same error when I enter the server manually. 

 

Please advice

 

 

RealPresence Group 500

HW Version: 18

Release - 5.0.2-290015

 

Thanks

3 REPLIES 3
HP Recommended

Hello qlouis76,

welcome to the Polycom Community.

Checking against the 5.1.2 release notes I am only aware that we list in there that we support Microsoft Skype for Business Server 2015 version 6.0.9319.235.

 

I suggest you check with your Polycom reseller what is officially supported and from what version onwards.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
HP Recommended

Thanks for the reply

 

May I have a list of server capabelity to enable  calandering service. As my customer is using Mircrosoft Exchange Server 2010. 

 

SIP successfully connect with Skype for Business 

 

but the calander service that need to connect with Microsoft Exchange Server is not working. 

HP Recommended

Hello qlouis76,

welcome back to the Polycom Community.

The original post is more than 4 months old. Have you since then changed the software or anything?

 

According to the RealPresence Admin Guide 5.0 we tested against Microsoft Exchange Server 2013 and according to this document => here <= Microsoft Exchange 2010

 

If you still having an issue simply work with your Polycom reseller.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.