Content Sharing via HDMI on Google Meet - Poly Studio x52

[Dubii]

Did encounter an issue sharing content when using HDMI in Google Meet on Poly Studio x52.

Unable to share content using HDMI

But with Zoom Meetings, no issues encountered.

[SteffenBaierUK]

Hello @Dubii ,

Welcome to the HP community.

Unfortunately, your post does not include the currently used Software version for the HP Poly product you are using. 

This is particularly important, especially in the future, when someone comes across this post in days, months, or years.

Please do not simply edit the original post, but reply with the versions.

In the FAQ or the Read 1st section, we remind users why this is important.

If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best regards

Steffen Baier

[prabal2]

“We are facing a content mirror issue in Google Meet calls when using a Poly X52 that’s operating in Zoom mode.”

[SteffenBaierUK]

Hello @prabal2 ,

Welcome to the HP community.

I can only repeat what we asked the previous poster.

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, or the exact version Partner application you use. 

Is this being used in Native Google Mode or Zoom Mode?

This is important, especially in the future, when someone finds this post in days, months, or years.

Please do not simply edit the original post, but reply with the exact versions.

In the FAQ or the Read 1st section, we remind users why this is important.

What is the exact issue, and have you contacted Google Support as of yet?

Best regards

Steffen Baier

[prabal2]

Poly x52 current version is  4.6.0and we are using provider mode is zoom room 

[SteffenBaierUK]

Hello @prabal2 ,

So your HP Poly device is in Zoom Provider mode and you are joining via Zoom a GoogleMeet conference and you want to share content via HDMI?

And this fails?

Have you contacted Zoom or Google Support as of yet?

Best Regards

Steffen Baier