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‎07-09-2024 06:05 PM

HP Recommended
Operating System: Microsoft Windows 11

I'm having issues connecting a Poly C60 to a Zoom Room. A lot of what I have read refers to using a Virtual USB Connector but I can't find anywhere to download it. Can someone please point me in the right direction?

 

Thanks.

1 REPLY 1

‎07-10-2024 01:19 AM

HP Recommended

Hello @PTraynor7 ,

 

welcome to the HP Poly community.

 

From our Video FAQ:

 

  • Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
    Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud

    A list of older Audio, Video and Voice archived software and Release Notes articles are published on Official HP® Support knowledgebase. These articles are snapshot of Poly support portal before its sunset in Dec 2023. Any new software release after, please follow the new software distribution path.

    To search for archived software and Release Notes, please follow the instructions:
  1. Open the Official HP® Support site.

SteffenBaierUK_0-1720595917043.png

 

In the search bar, type in “Archived' after the name of the product you are looking for, in this example we searched for the RMX Software and Archived Release Notes

SteffenBaierUK_1-1720595917082.png

 

Checking Poly Lens as advised at the beginning:

 

SteffenBaierUK_2-1720595943228.png

 

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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