Solved: Re: ISDN TO IP VIDEO CALL - HP Support Community

Anonymous · ‎03-01-2013

Dear All

Greetings!

My query is that we have ISDN PRI connection with HDX 7000 at one location and IP broadband connection with HDX 7000 at other location.

Is it possible to do video call from ISDN PRI to other location IP connection?

Best Regards,

Gaurav Kalra

SteffenBaierUK · ‎03-02-2013

Hello Gaurav ,

welcome to the Polycom Community.

If the HDX7000 with the ISDN connection does not have a IP connection then you cannot call the HDX7000 with the IP connection only.

You will need a bridge like an RMX to meet each other.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

View solution in original post

SteffenBaierUK · ‎03-02-2013

Hello Gaurav ,

welcome to the Polycom Community.

If the HDX7000 with the ISDN connection does not have a IP connection then you cannot call the HDX7000 with the IP connection only.

You will need a bridge like an RMX to meet each other.

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Anonymous · ‎03-02-2013

Dear Mr Steffen

I am so glad to see your response. So its possible to call from ISDN to IP using bridge like RMX

Okay I will go through the datasheets of RMX models and if any problem comes in future , I will definitely put more inputs.

Thanking you very much,

Best Regards

Gaurav Kalra

Anonymous · ‎03-05-2013

gateway also can works for the same.

Regards

Yashpal

Anonymous · ‎03-05-2013

Hi Guara,

There are some options available to you other than purchasing a bridge. Both solutions I would recommend to you would be hosted options. The first would be to register both your devices on IP (H323 or SIP) to a public facing gatekeeper allowing you to both communicate point to point without any issue. The other would involve a virtual meeting room on a bridge with the number of seats required. Both options are available from the company I work for Interlink Vision and both are considerably cheaper than any other alternative hardware or license key solutions you may look at.

You can pm for more info or even a demo.

ISDN TO IP VIDEO CALL

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