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‎06-04-2024 12:29 PM - last edited on ‎06-04-2024 01:34 PM by Retired

HP Recommended

New Studio x52 can’t connect to Wi-Fi or miracast from laptop. All devices on same network.  Ethernet connections verified and logged in through web interface .   The device is discoverable but doesn’t connect.  Even displays code if selected.  So definitely communicating just not connecting.   Also have Studio x70 on same network and works fine both Wi-Fi Apple iOS devices and miracast from windows network devices.  All settings are the same even went as far and switched network ports for the one that was working and still can’t get x52 to respond.  Software is up to date and gave done factory reset at least two times.  Any ideas?  Windows 10 Enterprise 10.0.19045 OPS and X52 software 4.2.0-396113 and TC10 software 6.0.0-211616 running in Poly Provider Mode.

Category:
1 REPLY 1

‎06-04-2024 01:41 PM

HP Recommended

Hello @65489 ,

 

welcome back to the HP Poly community.

 

Duplicate of the closed post >here<. I provided details on how to move forward.

 

I suggest you contact our Support organization in your region. Details are in my Signature.

 

Closing this duplicate as well.,

 

Best Regards

 

Steffen Baier

------------------------------------------------
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