Old poly versions

[iÑAKI2]

Hi, I would like know where I could dowland old versions of Poly. The current version which we are using is Current Version: 4.1.3-394009 on G7500 series.

I have searched in hp support and in Poly releases without succes.

Many thanks.

[SteffenBaierUK]

Hello @iÑAKI2 ,

welcome back to the HP Poly community.

From our Video FAQ:

• Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
  Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud
  
  A list of older Audio, Video and Voice archived software and Release Notes articles are published on Official HP® Support knowledgebase. These articles are snapshot of Poly support portal before its sunset in Dec 2023. Any new software release after, please follow the new software distribution path.
  
  To search for archived software and Release Notes, please follow the instructions:

1. Open the Official HP® Support site.

In the search bar, type in “Archived' after the name of the product you are looking for, in this example we searched for the RMX Software and Archived Release Notes

• Feb 23, 2024 Question: Can I remotely take a Wireshark capture from a Poly Studio X or G7500?
  Answer: Enable Telnet Access via the Web Interface or Poly Lens Security > Access > Enable Telnet Access and save the setting.
   

Best Regards

Steffen Baier

[iÑAKI2]

Good morning Stefeen, 

As you told me I have searching  in hp support, also I have searching in poly lens, but I only have found releases notes about the different version of G7500 but not dowlands.

Do you have a directly link to an old version like 4.1 for example?.

Many thanks.

[SteffenBaierUK · Accepted solution]

Hello @iÑAKI2 

Following the above when searching for Poly Studio Archived via https://support.hp.com/us-en

leads to https://support.hp.com/us-en/search?q=Poly%20Studio%20Archived

The above URL https://support.hp.com/us-en/document/ish_10216496-10216124-16 leads to

This has the software

if you still strugge, and no other volunteer will help, please work with our support in your region as we are all just volunteers here

Best regadrs

Steffen Baier

[iÑAKI2]

I have found in poly lens old versions.

Many thanks.

[iÑAKI2]

Thanks for your support Steffen. I have tried to contact with my regional support by mail and chat since one month without response. Due this I have had tried by forum.

Many thanks.