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- Re: Poly X70 PKI CSR creation doesn't match with our interna...

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05-28-2024 04:13 PM
Question about adding a PKI certificate on a Poly X70. My company wants to secure the onboard web console. But our internal CA has a minimum CSR size of 3072bits and the X70 can't create a CSR that large. Is there a way to choose a larger key size when creating a CSR in the Poly X70?
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Accepted Solutions
05-28-2024 08:20 PM
Hi @TroyBCH, Welcome to Poly HP Support Community.
Due to limited support, I would request that you contact HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.
https://support.hp.com/us-en/poly
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.
Regards,
Salman
05-28-2024 08:20 PM
Hi @TroyBCH, Welcome to Poly HP Support Community.
Due to limited support, I would request that you contact HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:.
https://support.hp.com/us-en/poly
I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving kudos or thumbs up and marking my post as an accepted solution.
Regards,
Salman
05-29-2024 01:15 AM
Hello @TroyBCH ,
welcome to the HP Poly community. The current 4.2.x SW release only support 2048 CSR
A future version may add 3072 but we cannot discuss future version due to missing Non Disclosure in a Community.
I suggest you contact our Support organization in your region as suggested by @M_Salman and mention EN-244018 when they create the ticket. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
07-17-2024 02:29 AM
Hello @TroyBCH
PolyOS 4.3 now has 3072 support
Best Regards
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.
Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN