• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We are proud to announce new Poly Studio Series video bars and remote room control with Poly Connect. Read more about the solutions!
HP Recommended

Our sales team purchased three Microsoft Surface 2 tablets without consulting IT for input and required functionality.  They want to be able to use RealPresence on the tablets.  It doesn't appear Polycom has bothered to create a RealPresence Mobile for Windows, so I would like to know if there is a way to run the android version on Windows 8.1 RT or to install the Desktop version.  I've looked into BlueStacks, but it seems they have not yet released an app player for Windows RT despite their stated intention, in December 2012, to do so.

3 REPLIES 3
HP Recommended

 A version of RealPresence Desktop is being worked on for Windows 8 however because the Surface RT is not intel based, RPD will not work on that model. Because the future version has not been released I cannot guarantee that this will even work on the Surface Pro.

HP Recommended

Is there a timeline for the Surface 3 app for Real Presence? 

HP Recommended

Hello Joe,

 

Welcome to the Polycom community.

 

Discussions about future version are not possible within the community as they require the customer / user to sign a Non-disclosure agreement.

 

Currently supported platforms in released versions are documented within the release notes.

 

In order to get access to future roadmap information’s please work with a Polycom reseller to be brought in touch with a Polycom sales engineer.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.