[Software] Studio V12 1.4.7

[SteffenBaierUK]

Hello all,

we just released Studio V12 Software 1.4.7 (Build 442013)

The software is now hosted on Poly Lens. Please follow >this< 

Software version: 1.4.7

Release date: July 2025

For more information, review the Poly Studio V12 Release Notes.

• What's new in Poly Studio V12 1.4.7

  Poly Studio V12 1.4.7 is a maintenance release. It contains feature enhancements and important field fixes.

• Supported video conferencing clients and applications

  Use Poly Studio V12 as the camera, microphone, and speakers for conferencing applications on your computer.

• Products supported on Poly Studio V12 1.4.7

  Poly tests Poly Studio V12 with a wide range of products. The following table doesn’t provide a complete inventory of compatible equipment; it indicates products tested for compatibility with this release.

• Updating firmware

  Manually or automatically update the firmware on your device. If your system is connected to the internet and provisioned to Poly Lens Cloud or registered via Lens Desktop, you can update your device using Poly Lens.

• Resolved issues in Poly Studio V12 1.4.7

  Review the resolved issues in this release.

• Known issues in Poly Studio V12 1.4.7

  Review the known issues in this release.
  
  

Resolved issues in Poly Studio V12 1.4.7

Note: These release notes may not include all resolved issues, User Experience updates, performance fixes, and upgrades. In addition, information is as-is at the time of release and is subject to change without notice.

Table 1. Resolved issues

Category	Issue ID	Description
Video	PVENG-26654	Fixed an issue where Poly Studio V12 with MTRoW using People Framing falsely detected and framed objects.
Video	PVENG-26650	Fixed an issue where Poly Studio V12 using Group Framing reframed every 30 to 60 seconds even when no action occurred.
Video	PVENG-26646	Fixed an issue where Poly Studio V12 with MTRoW using People Framing reframed participants who moved into proximity in 2 seconds rather than 4 seconds.
Video	PVENG-28896	Poly Studio V12 People Framing did not meet Zoom certificate spec​ifications.
Video	PVENG-28698	Fixed an issue where when switching between Group Framing and manual mode, previously set PTZ values were stored rather than resetting.
Video	PVENG-31276	Fixed an issue where when using People Framing, and switching from gallery to framing off, Pan Tilt Zoom (PTZ) did not reset to fully zoomed out.

Known issues in Poly Studio V12 1.4.7

Note: These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Table 1. Known issues

Category	Issue ID	Description	Workaround
Video	PVENG-27558	USB video stress tests in the USB automation test suite fail for Poly Studio V12 if the stress iterations exceed 2000. When this happens, users see a black video screen when starting a call.	In the video conferencing client, select the relevant settings to mute video, and then unmute video.

Older releases:

• 1.4.6.430149 >here<