VSX 8000 Problem

Anonymous · ‎07-20-2017

Hi

i have polycome VSX 8000 issue is its says need room password for change IP address in lan

need some advice from polycome

or how i reset this device

SteffenBaierUK · ‎07-20-2017

Hello Amila,

welcome to the Polycom Community.

The community's Video FAQ contains this post here:

Jun 21,2014 Question: How can I factory restore a VSX system?

Answer: Please check the Administrator’s Guide troubleshooting section or the community's search results => here <=

Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.

Best Regards

Steffen Baier

Polycom Global Services

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN

Polycom_Video_E · ‎07-20-2017

All the VSX, and all other products, is available on the Polycom Support web site. Polycom leaves documentaion up for use long after the product is End of Sale. The VSX is not only End of Sale but is end of life.

For the VSX 8000 documentation is here

It would be good to consider a trade-in of the equipment for a new RP Group Series product.

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