pb with Poly and Teams Room

[PhildeTours]

Bonjour

J'ai un problème entre une poly X70 et l'identification dans Teams Rooms, impossible de se connecter une code est généré mais il est impossible de rentrere ce code dans la Poly TC 10.

Voici les log de la Poly

2025-09-29 14:28:21.791 DEBUG logcat: DevStore(2821): (facade) Refreshing devices
2025-09-29 14:28:21.792 DEBUG logcat: DeviceMgmtGetDevInfoServiceImpl(2821): (facade) Refreshing devices
2025-09-29 14:28:21.792 DEBUG logcat: DevStore(2821): (facade) No listeners listening for unpaired
2025-09-29 14:28:21.829 INFO logcat: RestApplication(5004): (webapi) -> POST /rest/current/devicemanagement/devices 10.9.50.88
2025-09-29 14:28:21.833 DEBUG logcat: DevStore(2821): (facade) Notifying observer polycom.service.devicemanagement.DevStore$getDevices$1@f40a079 []
2025-09-29 14:28:21.836 INFO logcat: RestApplication(5004): (webapi) <- POST /rest/current/devicemanagement/devices 10.9.50.88 200 9.967499
2025-09-29 14:28:21.838 DEBUG logcat: DevStore(2821): (facade) No listeners listening for unpaired
2025-09-29 14:28:22.147 DEBUG logcat: ProvisioningServiceProvider(3215): (provisioning) vendorNetworkReadySubscription -> systemHasStableWiredNetwork : false
2025-09-29 14:28:22.474 INFO logcat: e.teams.ipphon(5264): ThreadFlipBegin blocked for 5.207ms
2025-09-29 14:28:22.505 ERROR logcat: ResolverController(865): No valid NAT64 prefix (101, <unspecified>/0)
2025-09-29 14:28:22.684 WARNING logcat: ServiceManagement(1162): Waited one second for vendor.poly.polyprovider.polyprovider@2.4::IPolyCameraProvider/default
2025-09-29 14:28:22.686 ERROR logcat: SELinux(605): avc: denied { find } for interface=vendor.poly.polyprovider.polyprovider::IPolyCameraProvider sid=u:r:productionrules:s0 pid=1162 scontext=u:r:productionrules:s0 tcontext=u:object_r:default_android_hwservice:s0 tclass=hwservice_manager permissive=1
2025-09-29 14:28:22.686 INFO
2025-09-29 14:28:22.686 INFO logcat: ServiceManagement(1162): getService: Trying again for vendor.poly.polyprovider.polyprovider@2.4::IPolyCameraProvider/default...

[SteffenBaierUK]

Hello @PhildeTours ,

Welcome to the HP Poly community.

We only have an English Forum so we would ask you to write and reply in English.

For issues around pairing a Poly Studio X and Microsoft Teams please check our Knowledgebase here:

• Using a Poly Studio X, G62 or G7500 with Microsoft Teams as MTRoA

If this fails or if no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.

Best Regards

Steffen Baier