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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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- Re: 1102w wireless printing from my ipad
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07-10-2019 08:40 PM
I have the 1102w printer, and an iMac computer.
I found a video to configure my Mac so I can print from my iPhone and iPad, but I can’t find that video anymore.
I recently changed my wifi password, and then I couldn’t wirelessly print anymore.
I found a way to get back to the HTML configuration page, and thought I was changing the correct password.
well, I screwed everything up.
If anybody can help me start fresh and get everything back, that would be greatly appreciated.
Thanks
Solved! Go to Solution.
Accepted Solutions
07-14-2019 09:25 AM
@Rickgins, Welcome to the HP Support Community!
Connect the printer to a wireless network with WPS
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Make sure your router has a WPS button or a button with the WPS icon .
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If the router has a WPS button, do not press the button yet. Continue to the next step.
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If the router does not have a WPS button, skip to the frequently asked questions in this document for options.
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Place the printer within range of the Wi-Fi router signal.
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Press and hold the Wireless button for five seconds until the wireless light flashes.
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Within two minutes, press and hold the WPS button on the router for three to five seconds, or until the connection process begins.
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Return to the printer and check the status of the wireless light or bar.
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If the light or blue bar stops flashing, the printer successfully connected to the network. Continue to the next step.
-
If the light is still flashing or turned off, the connection failed. Move the printer closer to the router, and then repeat these steps. If the connection still fails, continue to the frequently asked questions in this document.
-
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Make sure your MAC is on the same local wireless network you connected the printer to.
Note: If you do not have a WPS button on the router, follow this document to connect the printer using a USB cable and then convert it to wireless.
Update the printer firmware
Click here to download and install the latest firmware from your MAC.
Click here to know different methods of updating printer firmware.
Installing driver using Apple Software update may resolve this issue.
1.) Use the steps available here to update the software on Mac.
2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
5.) Click the plus sign, click Add Printer or Scanner, click the printer name.
6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.
7.) Try to print.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
07-14-2019 09:25 AM
@Rickgins, Welcome to the HP Support Community!
Connect the printer to a wireless network with WPS
-
Make sure your router has a WPS button or a button with the WPS icon .
-
If the router has a WPS button, do not press the button yet. Continue to the next step.
-
If the router does not have a WPS button, skip to the frequently asked questions in this document for options.
-
-
Place the printer within range of the Wi-Fi router signal.
-
Press and hold the Wireless button for five seconds until the wireless light flashes.
-
Within two minutes, press and hold the WPS button on the router for three to five seconds, or until the connection process begins.
-
Return to the printer and check the status of the wireless light or bar.
-
If the light or blue bar stops flashing, the printer successfully connected to the network. Continue to the next step.
-
If the light is still flashing or turned off, the connection failed. Move the printer closer to the router, and then repeat these steps. If the connection still fails, continue to the frequently asked questions in this document.
-
-
Make sure your MAC is on the same local wireless network you connected the printer to.
Note: If you do not have a WPS button on the router, follow this document to connect the printer using a USB cable and then convert it to wireless.
Update the printer firmware
Click here to download and install the latest firmware from your MAC.
Click here to know different methods of updating printer firmware.
Installing driver using Apple Software update may resolve this issue.
1.) Use the steps available here to update the software on Mac.
2.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
3.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.
4.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then clicking the minus button at the bottom of the list.
5.) Click the plus sign, click Add Printer or Scanner, click the printer name.
6.) Click the Use or Print Using menu, select the name of your printer in the pop-up menu. Then click Add.
7.) Try to print.
Let me know how this goes.
If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee
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