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‎08-22-2019 03:48 AM

HP Recommended
Product: HP 3835
Operating System: Microsoft Windows 10 (64-bit)

My HP 3835 was working perfectly but we had issues with wifi after fixe the wifi, my printer stopped working. I am trying to install again and received the message 502 BAD GATEWAY .

1 person had the same question
1 REPLY 1

‎08-24-2019 05:36 PM

HP Recommended

@neilson83

 

Welcome to HP support community.

 

Restore network settings to default settings

  • From the Home screen, touch (Wireless), and then touch Settings.
  • Touch Restore Network Settings.
  • Follow the on-screen instructions.

Connect the printer to the router again

1. From the Home screen on the printer control panel, touch (Wireless).

2. Touch Settings.

3. Touch Wireless Setup Wizard or Wi-Fi Protected Setup.

4. Follow the on-screen instructions to complete the setup.

 

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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