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‎08-16-2017 05:59 AM

HP Recommended
Product: HP Officejet 4620

I need to access the print history on the printer but my partner set it up and I don't have his log in details as we have split up. There are some work documents I need. Is there any way I can access the print history if I don't have the log in info? 

Thanks

12 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-16-2017 09:45 AM

HP Recommended

Nope no logs anywhere.

View solution in original post

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7 REPLIES 7

‎08-16-2017 07:56 AM

HP Recommended

What print history?  Sorry the printer does not store anything.

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‎08-16-2017 08:41 AM

HP Recommended
Oh, ok. Is the print history stored on my partners account then?
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‎08-16-2017 08:42 AM

HP Recommended

What account?   Check your computer for everything you printed.

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‎08-16-2017 09:07 AM

HP Recommended

Ok, I'm confused. From the info I've got from this site I need to log into the account via HP Connected and that will show me the print history? What I'm asking is, if I don't have the log in details, is there another way of obtaining the print history? Sorry if I'm being dense, I don't have a lot to do with the printer! 

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‎08-16-2017 09:22 AM

HP Recommended

There is no print history in the printer.   All you can do is check on your computer for whatever application you were printing from and check your most recent documents.

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‎08-16-2017 09:42 AM

HP Recommended

I realise now there's no history on the printer but will the list of jobs printed be on the HP Connected site, where one logs in to access their HP account? 

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‎08-16-2017 09:45 AM

HP Recommended

Nope no logs anywhere.

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