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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Advertised 4 months instant ink trial not available
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01-12-2021 06:52 PM
Bought Envy Pro 6430 which is advertised as having a 4-months free trial of instant ink. However, like many others from the looks of the community posts, that was never an option I could opt-in for during printer setup.
At best, I can enroll and get a 1-month trial, but no way to get the advertised 4-months. Can you advise how this can be applied to my account?
Thanks
01-20-2021 11:59 PM
@cdrussell, Welcome to HP Support Community!
To assist you better, We would need some information related to your Instant Ink Subscription. This information cannot be shared on a public post.
I have sent you a private message, reply to the message with your details.
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Keep me posted.
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TEJ1602
I am an HP Employee