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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

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    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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    Information
    Fix HP Printer issue in macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Note for common printer problems
Customers receiving the"will damage your computer" message along with others like "unable to access cups/tmp" or "'@%' cannot be opened" need to update their version of the macOS. Please check this article for more information: HP Printers - A [software component] will damage your computer message displays when printing or while installing (macOS) .
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Alternative to Google Cloud Print

HP Recommended

As Google seem to be committed to ending Google Cloud Print, I'm looking for a suitable alternative;

 

We have two printers and need to print from desktops (Mac and PC), mainly from web browsers and the two printers are standalone and in different locations.

 

I think the issue will be that they are standalone - has HP come up with a solution where a user can print to the printers MAC address?  Emailing is not viable.

 

Help appreciated!

 

Thanks

 

Jamie

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@refjamie, Welcome to HP Support Community!

 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted.

TEJ1602
I am an HP Employee

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Thank you!

 

It's a HP ENVY 5544 All‑in‑One Printer

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@refjamie

 

Thanks for replying!

 

Use the WiFi Direct option to print from. Refer to the document HP Printers - Printing with Wi-Fi Direct for help.

 

I hope that answers your concern adequately. Let me know!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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Unfortunately, it doesn't - that only works for the local network.

 

Is HP working on a solution to be able to print to the MAC address from the Print Dialogue (and not email or use the app)?

 

I want to be able to print offsite to a standalone printer as I do with GCP with ease. 

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@refjamie

 

Appreciate your time and patience.

 

Please reach out to the HP Support in your region for further course of action.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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