• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
LaserJet M1522nf
Other

I could use same Android phone print to same printer two three months back. Now HP Smart could see my printer online but when start printing a photo (as a simple test), it said could not find printer.

 

The printer is connected to a wifi router via cable. I have my laptop and my Android phone connect to the wifi router via wifi. My laptop could print to the printer successfully. But my Android phone could not.

 

The same setup has no issue months back. I have upgrade HP Smart to latest version, clear cache, allowed all permissions required. But still could not print from my Android phone to the printer.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.