cancel
Showing results for 
Search instead for 
Did you mean: 
Fl_HuskyLvr
New member
4 2 0 0
Message 1 of 6
224
Flag Post

CHANGE PRINT SETTINGS in HP Smart App

HP Recommended
Deskjet 2600 All-in-one printer
Android 9.0 Pie

* Product:

Deskjet 2600 All-in-One Printer

* Software: HP Smart app (Android)

* PROBLEM/ISSUE:

I'm trying to change the Print Settings within the hp Smart App for Android. This app is terrible & completely User-Unfriendly!!

I want to print a lengthy email (**bleep** acct) in Landscape Orientation with Layout of 2 pages per sheet of paper. Could somebody PLEASE Walk Me Through the Steps Necessaey to Accomplish This?

5 REPLIES 5
TEJ1602
HP Support Agent
HP Support Agent
18,790 18,767 1,542 1,516
Message 2 of 6
Flag Post
HP Recommended

@Fl_HuskyLvr, Welcome to HP Support Community!

 

Follow the steps below-

 

Use the HP Smart app

Print, scan, and copy by clicking the HP Smart app home screen tiles. You can also check printer status, troubleshoot issues, order supplies, and set printer preferences.

HP Smart home screen

  • To print, select a print job type from the home screen, select the item to print, use the photo editing tools if necessary, and then change any print job settings.

  • To scan, choose to scan from the printer scanner glass or document feeder, import a photo, or use the computer or mobile device camera to capture a photo or document. Use the editing tools if necessary, and then print, save, or share the scanned item.

  • To copy (Android, iOS only), open the Copy tile, use the camera to capture a document or photo, select the size and number of copies, and then print the item in color or black and white.

  • To manage the printer, click the picture of your printer on the home screen to change preferences and options, check the printer status, and more.

  • To add or remove home screen tiles, select Personalize Tiles at the bottom of the screen (Android, iOS) or in the App Settings (Windows, Mac).

  • To learn about other app features, go to the following documents:

Alternatively, you can use the HP Print Service Plugin. Refer to the document HP printer setup (Android) for help.

 

Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Fl_HuskyLvr
Author
New member
4 2 0 0
Message 3 of 6
Flag Post
HP Recommended

I've already read all of HP's how-to documentation regarding their Smart app. And, I can see the basic functions within the Smart app but none of those address my issue.

 

As for the Scan & Email feature, that Does Not Work via the Android app. I've tried to use it 3  times in the past & encountered errors every single time. I ended up taking my documents to Office Depot & paid to scan & email each one of them. 

Reply
0 Kudos
TEJ1602
HP Support Agent
HP Support Agent
18,790 18,767 1,542 1,516
Message 4 of 6
Flag Post
HP Recommended

@Fl_HuskyLvr

 

I'd further suggest you uninstall the HP Smart App and clear the cache.

 

Now, reinstall the app from the google play store and configure the printer.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Fl_HuskyLvr
Author
New member
4 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Ok, I'll try that & get back to you. Thanks!

Reply
0 Kudos
TEJ1602
HP Support Agent
HP Support Agent
18,790 18,767 1,542 1,516
Message 6 of 6
Flag Post
HP Recommended

@Fl_HuskyLvr

 

Sure, keep me posted.

 

Thanks!

TEJ1602
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation