• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP officejet 5740 e
Microsoft Windows 10 (64-bit)

I got another desktop with the HPC3070E printer installed on it.
I myself have the HP Officejet 5740 e all-in-one series. I have removed the old printer and am having trouble installing the 5740. Incidentally, HP print and scan Doctor still sees the old HPC3070 that I removed in my system.

The reason is probably that the printer is in a mesh network (network name luz () and my desktop is directly connected to the router. My my desktop also has built-in wi-fi, (network name Meo). My question; Can the 5740 handle it? with two different networks (Meo and Luz) - it is not an option to have the other users on the Wi-Fi network Meo because they are not receiving enough and the Mesh network cannot be used.

Or should I also wirelessly connect my desktop that is now directly connected to the router to the Luz network? I want to prevent that because I have a network connection at the back of my desktop. like your advice

1 REPLY 1
HP Recommended

@Lagoa

 

Welcome to the HP Support Community.

 

Our Printers are meant to work with only one network at time.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.