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> The printer is definitely on the network because I front print from it using my phone.

 

What type of mobile phone?  The Apple iPhone can use "Apple Print" to make a "point-to-point" connection from the iPhone to the printer, i.e., *NOT* routing any traffic through your wireless router.  To compare, if a friend is in the same room, you can talk directly with the friend, instead of using your mobile phone to talk/text to their mobile phone.

If their mobile phone is off, or not with them, then your attempt to talk/text over the wireless network will not work, but you can still face-to-face with the friend.

 

 

> It's only my desktop PC, that is connected with an ethernet cable, that has issues.

 

Correct.  All "print" traffic goes over the computer's Ethernet cable to the router, and should go "wirelessly" from the router to the printer.  But, if the printer is not configured, or not correctly configured, to make a wireless connection to your router, the "print" traffic will not reach the printer.

 

From a command-line prompt on your computer, enter IPCONFIG

and press ENTER, to get output like:

 

Windows IP Configuration


Ethernet adapter Local Area Connection:

   IPv4 Address. . . . . . . . . . . : 192.168.11.197
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.11.254

 

Check the IP-settings on the printer.

The value for the Subnet Mask must be identical.

The value for the  Default Gatway must be identical.

The value for the IP-address must have the same values for the first 3/4 of it as listed for your computer.

But the last 1/4 must not match the last 1/4 of your computer's IP-address.

Also, the last 1/4 must not match the last 1/4 of the gateway's IP-address.

 

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The IPv4 and Subnet Mask look fine according to the rules you posted. The Default Gateway, however, only matches what you wrote for 2/4ths of the address. In regards to the first question, the printer works when I print from an Android device. 

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@Novirius wrote:

The IPv4 and Subnet Mask look fine according to the rules you posted.

 

The Default Gateway, however, only matches what you wrote for 2/4ths of the address.

 

In regards to the first question, the printer works when I print from an Android device. 


Both your computer and your printer must "talk" to the same IP-address, namely the IP-address of your "gateway" device -- your router -- if they want to communicate, through the router.

 

Yes, the Android device and your printer are "talking" directly to each other, bypassing the router.

Experiment: turn off the router, and try to print from the Android to the printer. 

I think that it will print, to show that it is a "point-to-point" connection, not a "routed" connection through the "gateway" device.  [Compare it to two people in a room, talking "face-to-face" without any technology, rather than using their mobile phones to technologically communicate.]

 

 

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I'll be able to test that tomorrow. If I find that my phone works, even without the router, what is the appropriate follow-up step? 

HP Recommended

@Novirius wrote:

I'll be able to test that tomorrow.

If I find that my phone works, even without the router, what is the appropriate follow-up step? 


The IP-address of the "gateway" MUST be IDENTICAL on your computer and on your printer, if you want the two devices to communicate.

 

I'm surprised that the printer, and your computer, do not "automatically" obtain correct & compatible values for an IP-address & the network-mask & the gateway IP-address & the DNS-server(s) IP-address(es).

 

Are you "manually" setting some of those values?

 

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