• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended

Hi there,

 

For the past 10 years, I've been trying to achieve this, without success. Even then; every a couple of years I forgot I ever tried and find the same posts about it again. 🙂

 

What I (and a lot of other guys that posted here) would like to achieve, is to have an e-mail sent to [personal information removed] be delivered to [personal information removed] That way, it looks a lot more professional, easier to remember, and also helps us with another common problem of the ePrint architecture; the reusing of our own e-mail address if we changed our printers, didn't turn of Web Services to unregister it, etc. To put it short, a lot of people also have issues reusing their very same address that was asociated to printers that broke or were re-sold without factory resetting; even though some MVPs here say that the lease expires in 6 months and we should be able to use it by them, it still doesn't work. I mean... what happens if you turn off your printer for 8 months? And then you turn it on, send to print and extremely confidential document and find out that some other person is now using your ePrint address? 😶

 

Anyway... back on topic. When trying to forward to ePrint, the service doesn't print if you set an automatic forwarding rule in; let's say, **bleep**. Apparently, because there is an issue with the To: and CC: fields or because HP detects (and filters outs) these kind of use cases...

 

As I mentioned, there are several threads here talking about this, but I've found these two to be the most helpful ones:

 

Forwarding to ePrint Address?

Auto forward to hpeprint not working but manual does!?

 

In there, a couple of ideas were suggested. One great one, by @Yoshm, was to use a mailing list manager to massage the e-mail messages and redistribute them to ePrint. Another one, by @markpresnell (which is specific for **bleep**), is to use some "content compliance rules" from Google Workspace. But that requires paying the monthly fee to use Workspace (former G Suite).

 

In my case, I got back in this topic this year again, because I registered a domain at Google and, came to my idea to set up an e-mail forwarding from there; which is from a lowest level, before hitting your Inbox and... LO AND BEHOLD, IT (almost) WORKED! I feel so dissapointed and sad that it doesn't, for just one silly thing.

 

When you set up the forward, Google sends the usual validation confirmation to my ePrint address, to confirm that I actually own it. IT DOES PRINT! With a big, blue button saying "Verify my email now" that, obviously, I can't click on a piece of paper.

 

For all the zillions validations, in every service, of this kind, there is usually, as a best practice, a text link there too, just in case the browser wouldn't render the button. But sadly, this isn't the case. If I was just able to click on that button, then it would work awesomely; but sadly, I can't. What's more ironic is that, if you set the same forwarding rule in **bleep**, the confirmation that you receive has a printed link AND a verification code that you can manually type. But not for Google Domains. How frustrating this is.

 

Some other remarks:

- If you use a different domain registrar / DNS manager / DNS records; maybe the validation there would work, as might send such code to be printer

- HP removed in 2017 the ability to view jobs on the web (and maybe, even download them). If so, I would've been able to log in and, perhaps, download/view the e-mail job and click it? I don't recall if that was possible in the past.

- I though about installing a Proxy server and routing the printer Web Services through it, to try to sniff the job and get the confirmation link, but I assume that the connection would be encrypted and wouldn't work

- Although the mailing list relay might work, it would introduce another point of failure; another system you would have to keep running, just to relay to the ePrint address. And if the computer/server running it is turned off, then nothing would happen.

 

Is anybody still interested in pursuing this in 2021? Would you like to collaborate?

 

I can't stress enough how frustrating is sitting next to a lovely blue button that would solve this but that I can't click.

 

Thanks guys, please let me know.

2 REPLIES 2
HP Recommended

@Timmy256 wrote:

... Is anybody still interested in pursuing this in 2021? Would you like to collaborate?


@Timmy256 

 

No, HP ePrint is retied. Please try

 

           https://support.hp.com/au-en/document/c04700720

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Please read better the link in your post before providing that bold claim: "HP ePrintCenter - HP ePrintCenter is Retired"

 

ePrintCenter is retired; as I referenced in my original post. That was the previous site, before HP Connected, to manage ePrint, jobs, etc.

 

The ePrint functionality is working and enabled in printers. Even that article you provided explains how to to manage the ePrint settings from the printer itself. If you think that the ePrint functionality, as a whole, is going to be phased out, please provide the source for that.

 

Thanks.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.