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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Eprint Jobs not received solved.
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07-29-2021 02:15 PM
My HP Eprint used to work with out issue. I need to be able to print on the go outside of my network. It just stopped working one day and after searching the internet and these forums high and low I ended up having to give up on being able to print outside of my home network.
Everything via touch screen on my printer was enabled, Web services and ePrint ECT. You have to go to WWW.HPSMART.COM login and enable the feature "SHARE THIS PRINTER WITH ANY HP ACCOUNT USER".
After being without the capability and not finding any solutions as of today nearly a year later I am able to use any of my email accounts to print from anywhere.
07-29-2021 02:57 PM
Thank you for visiting our community, we are glad that you have resolved the issue you were experiencing on your device.
In this case, we thank you for sharing the solution, so that you can help other users who are experiencing the same problem. Please, reach out if we can help you with anything else.
Regards,
MayS.
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