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MLBerk
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Error message on my android phone: Failed to change the settlings. Try again.

HP Recommended
HP Officejet 5740
Microsoft Windows 10 (32-bit)

I keep getting the above message on my Samsung Galaxy J7V phone when I try to print.   Can you please help me.  Thank you!

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ShlomiL
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Level 17
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Hi,

The issue occurs due to a recent Android update, affecting printing in general for your phone and not related to the printer itself, you may uninstall the latest Android System Webview which should resolve the issue:

https://us.community.samsung.com/t5/Galaxy-S8/Email-print-error-failed-to-change-the-settings/m-p/14...

 

If you experience further issues, I suggest contacting Samsung support, this is an OS issue and not related to any specific printer in any way, however, I believe the above steps should likely resolve the problem.

 

Shlomi

 

 



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1 REPLY 1
ShlomiL
Level 17
Level 17
32,551 32,131 5,522 12,977
Message 2 of 2
Flag Post
HP Recommended

Hi,

The issue occurs due to a recent Android update, affecting printing in general for your phone and not related to the printer itself, you may uninstall the latest Android System Webview which should resolve the issue:

https://us.community.samsung.com/t5/Galaxy-S8/Email-print-error-failed-to-change-the-settings/m-p/14...

 

If you experience further issues, I suggest contacting Samsung support, this is an OS issue and not related to any specific printer in any way, however, I believe the above steps should likely resolve the problem.

 

Shlomi

 

 



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

Was this reply helpful? Yes No
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