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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- First time having a printer I need to learn how to print cou...

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01-11-2021 08:41 AM
Hi @Chance2x,
I'd like to help!
Try the below suggestions -
Step 1: Install the HP Smart app
Install the HP Smart app, and then add your printer.
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On your Windows 10 device, go to HP Smart (in English) to get the app from the Windows Store, and then follow the on-screen instructions to download and install the app.
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After the installation completes, open the HP Smart app.
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On the Welcome screen, click Continue, and then Yes.
It allows HP Smart app to collect usage data.
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Click one of the following options, depending on your requirement:
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Set Up a New Printer: Set up a new printer or connect to a printer that has already been set up.
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Sign in: Create an HP account or sign in to your HP account to use HP Smart features. If prompted for account verification, follow the on-screen steps to find the verification code.
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Skip for now: Go to the Home screen of the HP Smart app.
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On the home screen, click Add Printer or Plus sign
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NOTE:
HP Smart searches for printers in wireless setup mode or printers that are already connected.
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Printer in Wireless setup mode: HP Smart lists the printer with model name and Set Up option.
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Wireless or Ethernet connected printers: HP Smart lists the printer with model name and IP address.
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USB connected printer: HP Smart lists the printer with model name and USB port.
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Select your printer, and then click Continue.
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If HP Smart fails to search your printer in initial search, click Set Up a New Printer and choose a method to connect, and then click Continue.
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Follow the on-screen prompts to complete the setup.
If your printer is still not detected, close and open the HP Smart app, and then add your printer again.
Step 2: Print or scan documents and photos
On the HP Smart app home screen, click a tile to print or scan an item from your printer, or scan images with your Windows 10 device's camera.
Print a PDF or photo
Print a PDF or photo saved on your Windows 10 device.
NOTE:HP Smart currently supports printing of PDF documents and most image files. Print other files types directly from their associated applications, such as Microsoft Word.
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From the HP Smart app home screen, click Print Document or Print Photo.
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Locate the PDF or photo in the Documents folder or Pictures library, or browse to another folder where the file might be saved.
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Select the document or photo you want.
A preview of the print job displays in the Microsoft Print Preview window.
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From the Preview window, you can select a different printer or make any changes to the print settings, such as paper size or output quality, if necessary.
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From the Preview window, click Print.
The print Preview window closes, the printer prints your document or photo, and the app returns to the home screen.
You may refer to -Install and Use the HP Smart App (Windows 10)
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
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