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Locked

‎05-15-2019 07:51 PM - last edited on ‎05-15-2019 07:56 PM by Retired

HP Recommended
Product: hp elitebook folio 9470m
Operating System: Microsoft Windows 10 (64-bit)

Help me please i buy a second hand laptop then i reset it and accidentaly unplug ng ac adapter i want to downgrade into windows 7 but cant read my external dvd rom bcoz the bios have a user and password

 

 

SKU Number:D3Q03AV

[serial number removed]

 

Windows 10 64Bit

1 REPLY 1

‎05-15-2019 07:57 PM

HP Recommended

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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