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- HP Community
- Printers
- Mobile Printing & Cloud Printing
- Re: Forwarding to ePrint Address?

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12-10-2013 03:34 PM
Has this been resolved yet - is there a way to forward an email directly to HP ePrint from a business domain.
Meaning, I want my customers to email orders@mydomain.com and I want the email to print directly to my HP Printer so that the "orders" are printed as soon as they are placed.
12-10-2013 04:58 PM
Hi dm_user. If the domain is not a reported source of SPAM, and the content does not have 'SPAM-Like' material, the ePrint servers should not block the attempt to ePrint if forwarded to your printers ePrint address. HP does not offer a forwarding service for this, however, you would have to implement it yourself. I have heard of companies setting up a web page/email forum where the customer sends the email, but the code also sends the email directly to the @hpeprint address. Additionally, if you can find an email client that will auto forward based on set rules, you could have certain subject lines forward to your @hpeprint address. I hope this helps.
TwoPointOh
I work on behalf of HP
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12-10-2013 05:58 PM
Thanks, that worked. I have three email accounts on my phone. Two of them work fine to forward and print a message with an attachment. The third one is a broadband account which is sometimes blocked as spam by some servers. The error message is coming from the HP server, so it must be blocking it. I cannot forward and print with that acccount, but as long as it works with the other two, I'm happy. Thanks again for the input.
01-03-2014 07:10 AM
Dear Community and HP Support Team
I have tried several different ways to forward the e-mail with my desired custom email address and domain (print@mydomain.com) to the created myname@hpeprint.com address. The ePrintCenter reports each time an error with the message FAILED - System error
All tests are done with two options
1) Everyone - Anyone can send ePrint jobs to this printe
2) Allowed Senders Only - with restricted senders
A) Provider E-Mail Forward
* * * * * * * * * * * * * * * * * * * *
From: firstname.lastname@gmail.com
To: print@mydomain.com
Forward e-mail with ruleset provided by provider (hoststar - confixx)
print@mydomain.com => forward to > myname@hpeprint.com
B) Gmail E-Mail Forward
* * * * * * * * * * * * * * * * * * * *
1) Double forward
From: firstname.lastname@gmail.com
To: print@mydomain.com
firstname.lastname@gmail.com > print@mydomain.com => provider forward to > GMail => forward to > myname@hpeprint.com
2) Direct forward from Gmail
From: firstname.lastname@gmail.com
To: myname@gmail.com
myname@gmail.com => forward to > myname@hpeprint.com
Unfortunately it doesn't work.
As a customer I want to use my personal email address under my domain like print
Please advice
Thanks
Your Customer
04-10-2014 02:53 AM
Hi.
Just so that I got this right: one cannot forward mail to the printer, due to HP server restrictions?
I have adress A that is a forward, and B and C where B is the printer adress and C another mail that needs to be notified. In order words:
A forwards to B (printer with hpeprint.com-adress) and C (ordinary mail).
This is not supported? How can that be? Since I *know* it worked previously with this setup... but after latest firmware upgrade of the printer it doesn't. Directly to printer yes, via email forward no.
11-15-2015 03:34 PM - edited 11-15-2015 03:36 PM
@twopointoh this is not a solution?
It is not working, just cause you heard someone could maybe do it. It's not working as of right now...
People buy your product, and want to have a custom domain for there printing needs.
Please accept forwards.
12-22-2015 06:50 AM
This is a very old and long-standing request. I think noone looks at this thread any more because
- is is ancient
- it is marked solved - even though it is not solved
- meanwhile a feature for creating an easier email address has been added - but that doesn't address the core need.
and the problem still remains. There are many reasons to need to create a forwarding address - some are in this thread and in other threads on this forum and others.
I have tried to refresh the conversation by creating a current thread specifically to address this problem. You can see it here. I suggest new posts be made there rather than here.
10-07-2016 11:15 PM
@BSUK wrote:I also love the way that E-mailing images to the printer results in 10 pages of postscript jargon.
I mean, who wants a boring old print out of the actual picture anyway?
Althought I understand the irony, this is not related to the original thread subject. Please start a new thread instead of adding noice to this one.
10-07-2016 11:16 PM
@BSUK wrote:I was hoping you might be able to change it to something more difficult to remember or long winded, such as fheh478587yrhh23iuh4y877474ththfnsxxlkjzlkxjoijoiu4845ufidkjhr4o8uffh@hpeprint.com
Althought I understand the irony, this is not related to the original thread subject. Please start a new thread instead of adding noice to this one.
10-07-2016 11:19 PM
@OHVGUY wrote:I just purchased an OfficePro 8600. I can take an email attachment and save it on my android phone and email it to eprint as an attachment and it prints, but I cannot forward the original email with the attachment to eprint. It gets rejected with the error message "Other mail system problem 550-'5.7.1 Command rejected". Does anyone know what this means and how to fix it?
Hi! This is not related to the original thread subject. Please start a separate thread for this.