Give Printer to Someone Else (Instant Ink)

[InklessJoe]

I currently have a printer with Instant Ink subscription. I'm going to cancel at the end of this term and then give the printer to a relative. Would they be able to make their own HP account and sign up for the 15/pages/month free Instant Ink?

If so, do I need to call in? Do this online?

Thanks!

[Dragon-Fur · Accepted solution]

@InklessJoe

Disclaimer / Option - Important Information – Help with Instant Ink Account

Please read: Getting help with HP Instant Ink

OK...

Here are your cancellation instructions:

HP Instant Ink - Cancelling Your HP Instant Ink Service

Scroll to the bottom and click the Flag to change region.

I cannot adequately answer the second part regarding the new owner being able to contract for the Free 15 page plan.

In General, once you leave the free plan, you cannot later "go back".

However, when you gift the printer to a new owner, and that new owner signs up with a new contract plan AND that owner lives in a region where the "Free" plan is offered, it seems reasonable (to me) that the new account / new owner / new contract might be eligible for the "Free" plan.

You should talk to Instant Ink Support.

Options:

1. Hang out - wait and see if / when a agent finds your request here on the community.
2. Contact Support on your own.

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Option - Instant Ink Account Login, Videos, and Service Information

HP Instant Ink - Sign-up / Sign-in

Click Supported Countries (top right of Website) - Change Flag to your country

Support Contact information is provided on the Website.  If necessary, scroll down a bit until the phone number / contact options show on the right side of the page.

 Option - Look for your Contact Information in your Instant Ink Account > Help Center

Help: HP Instant Ink - Signing in to Your HP Instant Ink Account

Scroll to the bottom and click the Flag to change region.

Option:  Contact HP Technical Support

Specify help for Instant Ink / HP Connected / Web Services

HP World-Wide Support

Select your country / region from the list and follow the prompts

Option:  Contact HP Instant Ink Support in your region

In USA or Canada

Cloud Services (during normal business hours):  1-855-785-2777

• Verify the phone number in your Terms of Service document

In UK

Specify help for Instant Ink / HP Connected / Web Services 0207 660 0596

• Verify Phone Number in document Contact HP UK – Phone Assist
• HP Instant Ink - UK - Overview / FAQs

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[asmita6658]

@InklessJoe

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you have questions regarding your Instant Ink. 

Don’t worry, I’m here to help! I have sent you a Private Message with further details. 
 
Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂