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‎12-13-2018 05:22 PM

HP Recommended
Product: HP Envy 7640 AIO

Recently, and several times now I have received the above message on my printer screen. I am not using the printer at the time...not for mobile printing, scanning or printing,,,nothing. I have not recently added new software to either the printer or iPhone.

 

Since this printer IS connected to the network and internet, this is concerning to me. There are no error messages or addresses in the message. If anyone can figure out what to put in my router to block, I'll do it.

 

Thanks, Chris

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-13-2018 11:55 PM

HP Recommended

Hi,

I would guess that you have wrongly connected your mobile device to the WiFi Direct network of your printer, once being nearby the printer the prompt appears as the mobile device remembers the network and connects to it.

 

Either change your mobile device settings to forget the Direct network of your printer (e.g. DIRECT-72-HP Envy 7640) or Tap the Wi-Fi Direct icon on your printer, click the gear icon and disable the WiFi direct feature.

 

Shlomi



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If my post resolve your problem please mark it as an Accepted Solution 🙂

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2 REPLIES 2

‎12-13-2018 11:55 PM

HP Recommended

Hi,

I would guess that you have wrongly connected your mobile device to the WiFi Direct network of your printer, once being nearby the printer the prompt appears as the mobile device remembers the network and connects to it.

 

Either change your mobile device settings to forget the Direct network of your printer (e.g. DIRECT-72-HP Envy 7640) or Tap the Wi-Fi Direct icon on your printer, click the gear icon and disable the WiFi direct feature.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
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‎12-18-2019 01:20 PM

HP Recommended

How do I get a list of devices that are or that have connected to my printer? Can I do it by going to the printer's web home page?

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